DR Protocol - Altumint

7 days -> 24 hours production restore | 3-tier severity model | Unified runbook for technical & non-technical users

Optimize, refine and document a tiered incident model and governed Disaster Recovery (DR) SOP

  • SOC compliant DR protocol and SOP

  • Consistent incident communication and decision making status validation, checks and response across execs, PM and DevOps

  • Executable playbook for complete DR environment cut-over and production restore processes.

DR Recovery Protocol

  • 7d -> 24h production restore

    Production environment restore across three (3) systems; repeatable runbook.

  • 3 severity tiers

    Established standard severity criteria for: Minor; Major; and Catastrophic Disaster Recovery scenarios.

  • Unified DR runbook

    Checklists, SOPs, AC, rollback/restore parameters.

  • Exec & DevOps DR Comms

    Defined DR Executive & DevOps team members, comms distribution lists and emergency response on-call comms templates and matrix.

Governance & Standards
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Release Standards & Governance