Wired2Win
Master Apps & Tools Initiative
35% reduction in core app/feature onboarding
Wired2Win Master Apps & Tools Learning Sessions
Wired2Win Master Apps & Tools Learning Sessions
- Analyzed user survey data and ranked the top 5 most reported issues using or leveraging advanced features of a core app or tool.
- Developed core training session focus based on ranked severity of feature difficulty.
- Identified most popular feature tools for lunch-n-learn sessions to present.
- Highlighted advanced features to spotlight in a separate module or focused deep dive session.
- Collaborated with the Master Apps & Tools Team to assign app or tool feature for presentation, and delegate lunch-n-learn hosting segments.
- Partnered with UX Leadership to design engaging learning session and LMS module content.
- Authored three lunch-n-learn session segments.
- Developed three curated demo and resources for Users to leverage via LMS/eLearning platform and knowledge library.