Cross-functional Onboarding Transformation

45% faster ramp-up | Created 4 LMS training modules for Implementation, Sales, Service, and Support based on hosted on-site training.

Enablement at a glance

  • Launched 4 training modules to boost product knowledge

    - Developed 4 onboarding product modules focused on User role (e.g. ‘Admin’) and function - like reviewing benefits balance - or time card review.

  • Configured demo training environment

    - Established dummy data, test settings, departments and configuration to demo core workflows.

  • Established demo and training standards

    - Collaborated with Learning team, Sales, and UX to develop demo environment scenarios, and establish dummy data standards.

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UX Enhancements