Process automation -

smart form integration

16-day reduction in total cycle time

Multi-team badge requests stalled on missing specs and badge-tech vs. reader-module mismatches

  • 63% boost in badge format cycle

    - Average turn-around reduced from 22.25 → 8.33 days, resulting in badge module analysis and format creation in < 10 days.

  • Single intake path

    - Salesforce smart-form with required fields + validations implemented.

  • Pre-flight checks

    - Acceptance Criteria (AC) pre-flight checks to validate badge technology Vs. reader module before development.

  • Automated task creation

    - Dev analysis + verification task generation in ADO based on triggers and internal process checks.

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